Our products typically arrive within 2 to 3 business days. Overnight shipping is available at an additional cost.
However, due to COVID and other constraints, carriers nationally are experiencing increased delivery times and lags on package tracking. If you experience unexplained delays, we recommend reaching out to the carrier directly for an update.
Yes, for an additional fee, you can select overnight shipping. We must receive your order by 3pm EST to ship the same day.
If the Medipaw product is not right for you or your pet, return it clean and undamaged within 10 days of delivery and we will refund the purchase price less any shipping and handling charges. We will credit your original form of payment for the product.
The soft bandage boot has a durable, anti-skid sole made of flexible rubber that protect soft bandages for up to two weeks. The rugged x-boot has a molded cup sole that accommodates hard casts, splints, thicker bandages and active patients for up to six weeks.
Yes. Many young or high energy patients benefit from the rugged x-boot for protecting soft bandages. Please measure carefully with the soft bandage in place to ensure a secure fit.
No. The boot is waterproof for puddles, rain, snow, dew, and sprinklers but not for submersion in bodies of water.
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The boot is secured with Velcro® straps and an upper drawstring. The inside has a polyurethane coating that adheres well to bandaging material.
Yes, the boot is washable in cool water on a gentle cycle. However, hang dry and never put the boot in the dryer as that will ruin seam tape and polyurethane coating.
These boots are designed to protect the cast or bandage while patients are outdoors. The boot’s nylon shaft is lined with a microporous polyurethane coating. This feature allows the boot to breathe and minimizes moisture buildup inside. In warm and damp climates, we do not recommend wearing for extended periods of time, unless the patient is in a cool environment. If there is a need for constant bandage protection, we suggest that owners and clinicians check the boot inside frequently to make sure there is no moisture near the wound. Boots, in general should be worn under supervision for bathroom breaks and short walks.
Left unattended, not too much. However, patients wear the boot primarily when out for short and/or leashed walks under supervision to protect the bandage and ultimately the wound. The boot for dogs, used with care, diminishes the risk of chewing.
We guarantee our product and provide refunds for any manufacturing defects within 30 days of purchase.
In order to select the appropriate size, you will need to measure and order AFTER your pet’s cast or bandage is already in place.
We recommend sizing up if measurements fall between sizes. Be sure to measure the width of the paw while bearing weight WITH the cast or bandage in place.
Yes, live help is available in North America by calling us at 1-800-245-3413, 9am-5pm M-F Eastern Standard Time.
Yes, many larger dogs wear a smaller size. The width of paw with bandage varies amongst all breeds and sizes.
While it is designed for indoors and short trips outdoors, we suggets sliding our rugged x-boot over top of the healing boot to ensure waterproof outdoor use during inclement weather.
The healing slim boot protects all wounds that are in the end stages of healing, such as lick granulomas, interdigital cysts, burns, puncture wounds, lacerations, hot spots, degloving, excessive licking and irritation.
Velcro® straps and an upper drawstring keep the boot securely on.
The boot is secured with Velcro® straps and an upper drawstring. The inside has a polyurethane coating that adheres well to bandaging material.
Yes, the boot is washable in cool water on a gentle cycle. However, hang to dry. We recommend having a spare healing slim boot handy to use during the laundry cycle.
Left unattended, not too much. However, patients wear the boot primarily when under supervision.
Left unattended, not too much. However, patients wear the boot primarily when out for short and/or leashed walks under supervision to protect the bandage and ultimately the wound. The boot for dogs, used with care, diminishes the risk of chewing.
We guarantee our product and provide refunds for any manufacturing defects within 30 days of purchase.
We recommend sizing down if measurements fall between sizes. Be sure to measure the width of the paw while bearing weight.
Yes, live help is available in North America by calling us at 1-800-245-3413, 9am-5pm M-F Eastern Standard Time.
Medipaw’s purpose is to ensure every veterinary patient has the best chance to heal as fully and as easily as possible. Medipaw offers a 100% satisfaction guarantee. Our growing network of distributors worldwide providers clinicians ongoing product support. Please check pricing and availability from your distributor.
If you don't see them on our list, contact your wholesaler to request Medipaw.
